Inbound/outbound logistics

At Vetter, our business is powered by a sophisticated global flow of materials, resources, and finished batches. Learn more about how we manage inbound assets from our customers and suppliers, as well as our support for global outbound distribution of our customers’ injectable products.

Chest freezer room storage pharmaceutical goods
Cold storage RVW
Inbound logistics

Navigating import & customs clearance

We routinely manage a wide range of incoming components, assets, and raw materials dispatched to our global sites – from glass containers to packaging and wrapping materials, our customers’ precious API, and far beyond. To sustain that inbound flow, we stay in close, collaborative communications with appropriate authorities at all times.

For organizations that don’t yet have a branch office in the EU, we offer a specialized EU importation service dedicated to helping customers navigate regional import processes. If customers’ incoming products require refrigeration, we also provide access to compliant cold chain storage with handling areas specially equipped with cGMP-mandated temperature sensors.

video monitoring in chest freezer room
Storage

Safeguarding your product & materials

At our state-of-the-art storage facilities, all materials are stored according to specifications optimized for our customers products.

Drug substances are kept in a cGMP-qualified environment with 24/7 monitoring, an on-call service, and backup deep freeze systems.

Additional services include:  

  • Storage of stability and reference samples
  • Sample shipment and transportation (e.g., for stability studies)
  • Temperature logging when requested, including pure data log management if needed
Storage categories

Temperature ranges we offer

Room-temp storage: 15°C - 25°C
Cold storage: 2°C - 8°C
Sub-zero storage: -20°C - -80°C
Logistics centre RVW from above
Outbound

Worldwide shipping by road, air & sea

Our shipping organization handles each customer’s product according to exact specifications and in compliance with relevant export controls (including compliance screening, dual-use check, and embargo check). Vetter shipping operations are regulated under Incoterms 2020, with standard EXW terms.

Our outbound services include:

  • Specialized customs clearance support for injectable drug substances and products 
  • Goods packaging tailored to customer specifications and regulatory requirements 
  • Shipped material monitoring (e.g., temperature logging) 

AEO-F certificate for global movement of goods

The status of Authorized Economic Operator Full (AEO-F) from the European Union confirms Vetter reliability, solvency, and high safety standards in international trade.

  • AEO-F = "Authorized Economic Operator - Customs Simplifications & Security"
  • This certificate confirms compliance with high safety requirements throughout an organization’s supply chain.
  • Customs procedures for consignments will be simplified and accelerated. The AEO-F certificate is currently accepted by the US, Japan, EU Member States, Switzerland, Norway, and China.
Contact person at Vetter

Connect with us

Interested in our services? Reach out to our team of experts to discuss how we can support you and your injectable product.

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